Frequently Asked Questions (FAQs)

Have a question about Vitalisyn health supplements?


You’ll find answers to the most common questions below. If you can’t find what you’re looking for, our team is happy to help.
Call or WhatsApp us: WhatsApp us: 0371 2656723 or Email us: Email us: info@vitalisyn.com.

About Vitalisyn

Vitalisyn is an everyday wellness brand offering health supplements designed around the needs people experience in daily life. Our range covers women’s health, men’s health, beauty, immunity, energy, sleep and relaxation, bone and joint support, and general wellness.

Vitalisyn is licensed from Vitalisyn USA and manufactured in Pakistan by Medisure Laboratories.

Yes. Vitalisyn products are enlisted with the Drug Regulatory Authority of Pakistan (DRAP) under the Health & OTC category. Each product’s enlistment number is printed on its packaging.

Yes, Vitalisyn products are halal-certified. 

No. Vitalisyn products are nutritional supplements that support everyday wellness. They are not intended to diagnose, treat, cure or prevent any disease.

Choosing & Using Our Products

Each Vitalisyn product is organised around a clear health need. For example, magnesium glycinate supports relaxation and sleep, collagen with vitamin C supports skin, and vitamin D supports bone health. Read the product description and label to see what each one supports. If you’re unsure, ask your doctor or pharmacist, or message us and we’ll help you find the right fit.

Our range includes capsules, tablets, softgels, gummies and sachets, so you can choose the format that fits your routine best.

Empty one sachet into a glass of water, stir well and drink. Always follow the recommended daily amount on the label.

Follow the recommended dosage on the product label. Some products are best taken with food, and the label will tell you when.

Many supplements can be taken together, but it depends on the products and on you. Check the ingredients for overlap, and speak to your doctor or pharmacist before combining supplements.

Please consult your doctor before taking any supplement if you are on medication or have a medical condition.

Please speak to your doctor before using any supplement if you are pregnant, breastfeeding or planning a pregnancy.

Some Vitalisyn products are made for children. Always check that a product is labelled for children, follow the age-specific dosage, and consult your child’s doctor before use.

Everyone’s body is different, so results vary from person to person. Supplements work best when taken consistently, alongside a balanced diet and healthy lifestyle.

Keep your supplements in a cool, dry place away from direct sunlight and out of reach of children. Close packs tightly after use.

Stop using the product and consult your doctor. Please also let us know at info@vitalisyn.com so we can look into it.

Buying Vitalisyn

Order online at vitalisyn.com or by WhatsApp at 0371 2656723

Cash on Delivery (COD) anywhere in Pakistan, and online payments through PayFast.

Vitalisyn products are available at selected pharmacies and medical stores in Karachi, Lahore, and Islamabad. You can also order online with delivery across Pakistan.

Yes. For trade and bulk enquiries, email info@vitalisyn.com.

Delivery & Returns

Yes. We deliver to all major cities and towns. Most orders arrive within 4–6 business days.

Shipping is free on orders of PKR 3,000 and above.

Contact us within 48 hours of receiving your order and we’ll make it right.

For full details on delivery times, charges, tracking, returns and refunds, see our Shipping, Returns & Refunds Policy.