Nature gave us ingredients. We turned them into care.
At Vitalisyn, we’re committed to uncompromising quality, transparency, and customer satisfaction. All our products are crafted under strict quality standards and supported by a 100% Satisfaction Guarantee.
1. How do I track my order?
Once your order is confirmed, you will receive an email with a tracking link to monitor your delivery.
Please ensure that you add “vitalisyn.com” to your email address book to avoid missing updates.
If you require assistance, contact our support team at info@vitalisyn.com.
2. Shipping & Delivery Time
Standard shipping typically takes 2–4 working days, depending on your location.
Please note that delivery timelines may vary due to weather, unforeseen circumstances, courier schedules, public holidays, or international shipping.
3. Returns, Exchanges & Refunds
If you are not satisfied with your purchase, you may return or exchange it within 10 days of receipt.
To initiate a return, please email us at info@vitalisyn.com with your order details, and our team will guide you through the process.
If you believe your product was tampered with or damaged, please retain the original packaging and product. We’ll assist you in arranging a replacement or refund once your case is verified.
Refunds are processed within 7–10 business days after the returned item is received and inspected.
4. Purchases from Other Stores or Online Platforms
If you purchased Vitalisyn products through another retailer or online marketplace, please follow that platform’s return and refund process.
For in-store purchases, returns must be handled directly with the store of purchase, in accordance with their policies.
5. Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan to make your shopping experience convenient and secure.
COD allows you to pay only after receiving your product.
Please keep the following in mind:
- The courier company will request payment before allowing you to open the parcel.
- Do not accept the package if it appears tampered with, opened, or damaged.
- COD is available for orders up to Rs. 10,000.
- For orders above Rs. 10,000, please contact our customer support team at info@vitalisyn.com for alternative payment arrangements.
6. Customer Support
If you have any questions or concerns regarding your order, delivery, or returns, please contact us at: info@vitalisyn.com
About us
Backed by more than a decade of experience, at Vitalisyn, we believe true wellness comes from harmony between nature, science, and human potential. Guided by our philosophy of “Life in Synergy,”
we are dedicated to creating high-quality nutraceutical and natural health solutions that empower people to live healthier, more balanced lives.
Our advanced production units, state-of-the-art laboratories, modern instrumentation, and expansive warehousing facilities make Vitalisyn one of the country’s most advanced and trusted nutraceutical manufacturing hubs.
Trusted Quality
Products are manufactured under strict quality assurance standards
Formulations
Every claim is rooted in credible research.
Halal Certified
Meeting the highest standards of hygiene and dietary compliance.
Our mission
To bring together the purity of natural ingredients with the precision of modern science, ensuring safe, effective, and affordable products that support everyday wellbeing. From essential vitamins and minerals to specialized formulations, we design solutions that meet the health needs of every age and lifestyle.
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